FAQ: Understanding Transaction Failures and Delays on the pNetwork Introduction

This document provides answers to frequently asked questions regarding the common reasons for transaction failures or delays on the pNetwork, particularly for PBTC and PUSDT transactions.

Please note that Libre and the Libre chain validators have no control over pNetwork or their bridge technology. The apps built on Libre can leverage the pNetwork bridge to allow users to issue and redeem pBTC and pUSDT which is completely controlled by the decentralized pNetwork nodes. See pNetworkfor more info and links.

Q1: What causes transactions on the pNetwork to fail or be delayed?

Network Congestion

• On Original Chain (Bitcoin/Ethereum): High traffic can lead to delayed transaction confirmations.

• On Libre Chain: Congestion can slow down the processing of cross-chain transactions.

Low Transaction Fees

• Transactions with lower fees may be deprioritized by miners, leading to delays.

Compliance and Security Checks

• Transactions may undergo additional scrutiny for security reasons, causing delays.

Connectivity Issues

• Peg-in and Peg-out involve several components that might concur in failing for different reasons, from Libre Interfaces to Bitcoin chain nodes. pNetwork runs it's own infrastructure on Libre and Bitcoin.

Incorrect Transaction Details

• Errors in transaction details, such as incorrect addresses or token types, can lead to failures.

Blockchain-Specific Limitations

• Certain features or limitations of the involved blockchains (Bitcoin, Ethereum, Libre) can impact transactions.

Q2: How can I avoid transaction delays on the pNetwork?

• Ensure Correct Transaction Details: Double-check addresses and token types.

• Adjust Fees Accordingly: Be aware of current network conditions and adjust transaction fees.

• Stay Updated: Monitor pNetwork and blockchain network statuses for any reported issues.

Q3: What should I do if my transaction is delayed or fails?

• Check Transaction Status: Use the pNetwork API to assess the transaction status.

• Confirm Blockchain Status: Verify the transaction on the respective blockchain explorer.

• Contact pNetwork Support: For unresolved issues or prolonged delays, reach out to pNetwork support with transaction details.

Q4: Are there differences in handling delays for PBTC and PUSDT transactions?

• The handling process is similar, but ensure you are using the correct API endpoint based on whether it's a PBTC or PUSDT transaction.

Q5: Can network congestion be predicted?

• While predicting exact congestion times is challenging, monitoring network activity trends and fee recommendations can provide guidance.